开发和验证一个多维的组织信任测量措施
Sarah Fischer1, Arlene Walker1, Shannon Hyder1
1Deakin University, Geelong, VIC, Australia.
Frontiers in psychology
|August 30, 2023
概括
新的研究表明,现有的信任量表在混合工作中是不可靠的. 一个经过验证的替代措施,专注于沟通和真实性,更好地捕捉员工对灵活工作环境中的领导者的信任.
科学领域:
- 组织心理学 组织心理学
- 人力资源管理 人力资源管理
背景情况:
- 现代工作场所越来越多地以远程和灵活的工作安排为特征.
- 这种转变增加了团队成员之间的物理距离,影响了传统的信任动态.
- 了解如何在这个新的环境中建立和保持信任对于领导至关重要.
研究的目的:
- 研究员工对领导人的信任在混合工作环境中的适应.
- 为了验证一个开创性的多维员工对领导人的信任度.
- 开发和验证一种新的,更可靠的指标来衡量在混合环境中对领导者的信任.
主要方法:
- 为了评估员工对领导人的信任,进行了三项研究.
- 一个开创性的多维信任指标得到了验证.
- 通过探索性和确认性因素分析开发,试验和验证了一项新的多维信任测量.
主要成果:
- 情感和认知信任量表在混合工作样本中缺乏足够的可靠性和有效性.
- 一个新开发的信任指标显示出良好的可靠性和有效性.
- 组织信任的行为和关系要素得到了加强,沟通和真实性被确定为关键维度.
结论:
- 现有的信任措施可能不适合评估对混合工作模式的信任.
- 一个新的,经过验证的措施有效地评估了员工对灵活工作环境中的领导者的信任.
- 沟通和真实性是当代工作场所值得信赖的领导行为关键组成部分.
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