从患者和亲属的角度来看,缓解护理中的有效沟通:系统性审查
Marijanne Engel1, Marijke C Kars2, Saskia C C M Teunissen2
1Department of Public Health, Erasmus MC, University Medical Center Rotterdam, Rotterdam, The Netherlands.
患者和亲属在息护理中重视医疗保健专业人员的开放,同情的沟通. 这包括使用清晰的语言,承认他们的应对过程,并承认照顾者.
科学领域:
- 抚慰性护理是一种缓解性护理.
- 沟通研究 沟通研究
- 以患者为中心的护理
背景情况:
- 在息治疗中,有效的沟通至关重要,以满足患者和家庭的需求和偏好.
- 关键要素包括信息交换,共享决策和培养 empathic 护理关系.
研究的目的:
- 探索患者和相对的观点,以有效的沟通与医疗保健专业人员在晚期疾病.
主要方法:
- 2015年1月1日至2021年3月4日期间发表的经验研究的系统审查.
- 在Embase,Medline,Web of Science,CINAHL和Cochrane数据库中进行了搜索.
- 来自53项独特研究的56篇文章被纳入分析.
主要成果:
- 关于有效的沟通,出现了七个主题:开放/诚实的信息,与患者应对一致,同情,清晰的语言,支持应对策略,专业责任和承认亲属.
- 开放的沟通可以引起焦虑;因此,与患者的信息处理保持一致至关重要.
- 大多数包括的研究重点是医生在医院环境中的沟通.
结论:
- 患者和亲属希望医疗保健专业人员将他们视为超越医疗问题的个人.
- 需要进一步研究护士,非医院环境和息治疗专家的有效沟通.
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