患者对眼科混合远程医疗模型的满意度
Manal Dia1, Melanie M Albrecht2, Nedda Sanayei1
1Boston University School of Medicine, Boston, Massachusetts, USA.
概括
混合眼科远程医疗提供了与面对面访问相比的患者满意度. 然而,老年人 (65岁以上) 表示对远程医疗的满意度较低,这表明需要有针对性的干预措施.
科学领域:
- 眼科医生 眼科 眼科
- 医疗保健服务研究 医疗服务研究
- 远程医疗远程医疗
背景情况:
- 随着COVID-19大流行,医疗保健领域的远程医疗的采用加速了.
- 患者满意度是评估医疗保健服务提供的一个关键指标.
- 眼科,以其视觉性质,为远程医疗提出了独特的考虑.
研究的目的:
- 为了比较混合眼科远程医疗和标准面对面访问之间的患者满意度.
- 在不同的眼科护理模型中确定患者满意度的预测因素.
主要方法:
- 对患者满意度调查的回顾性,横截面,病例对照分析.
- 利用了国家研究理事会2020年3月至2021年12月的健康患者调查数据.
- 统计分析包括t测试,奇平方测试和后勤回归.
主要成果:
- 在混合远程医疗 (79%) 和亲自 (82%) 眼科诊所之间,整体患者满意度没有显著差异 (p=0.728).
- 年龄是混合远程医疗满意度的一个重要因素;65岁以上的患者报告满意度较低 (60%) 与年轻患者 (100%) 相比 (p=0.003).
- 在面对面的队列中没有观察到与年龄相关的满意度差异.
结论:
- 混合眼科远程医疗有效地提供护理,而不影响患者的整体满意度.
- 老年成人患者 (65岁以上) 可能需要定制方法或干预措施来优化他们的远程医疗体验.
- 远程医疗是眼科护理的一个可行的选择,未来有可能针对特定的人口统计数据进行改进.
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