通过症状检查的人工智能支持初级保健:对意大利全科医院患者和医生的态度进行研究
Angelika Mahlknecht1, Adolf Engl1, Giuliano Piccoliori1
1Institute of General Practice and Public Health, College of Health Care Professions (Claudiana), Lorenz Böhler Street 13, 39100, Bolzano, Italy.
BMC primary care
|September 3, 2023
概括
患者和医生对意大利初级保健中AI症状检查器的态度不一,但总体上是积极的. 虽然满意度各不相同,但许多患者看到了节省时间和改善健康评估的潜力.
科学领域:
- 数字健康数字健康
- 主要护理技术的初级护理技术
- 人工智能在医学中的应用
背景情况:
- 人工智能 (AI) 越来越多地融入到初级保健中.
- 人工智能驱动的症状检查器是患者评估的新兴工具.
研究的目的:
- 评估患者和医生的态度对AI症状检查器在意大利的一般实践.
- 评估与这些工具相关的感知效用,用户满意度和挑战.
主要方法:
- 可行性研究涉及10名全科医生及其患者.
- 患者使用聊天机器人症状检查器进行了预访查和病史.
- 医生和患者提供了对该工具影响的访问后评估.
主要成果:
- 患者的整体满意度为49%,医生为27%.
- 患者满意度的驱动因素包括易用性,问题质量和节省时间的潜力.
- 大多数参与者报告说对访问时间或质量没有影响.
结论:
- 人工智能症状检查器显示了初级保健整合的潜力.
- 患者和医生接待通常是积极的,但需要进一步调查.
- 临床指导对于最大限度地发挥这些人工智能工具的好处至关重要.
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