解决以色列医疗机构的第二个受害者现象
Rinat Cohen1,2,3, Yael Sela4, Rachel Nissanholtz-Gannot5,6
1Department of Health System Management, School of Health Science, Ariel University, Ariel, Israel. Cohen1rinat@gmail.com.
Israel journal of health policy research
|September 4, 2023
概括
医疗管理人员对"第二受害者"现象的认识有限,在不良事件发生后,员工遭受痛苦. 制定国家政策和支持对于提供者福祉和患者安全至关重要.
科学领域:
- 医疗保健管理的管理
- 患者安全 患者安全
- 职业健康 职业健康 职业健康
背景情况:
- "第二受害者"现象 (SVP) 在不良事件发生后影响医疗保健提供者.
- 尽管有协议,但医疗保健经理对SVP的看法未得到充分研究.
- 关于识别,治疗或预防SVP的知识有限.
研究的目的:
- 探索医疗管理人员对"第二受害者"现象的认识和看法.
- 为受影响供应商实施干预措施时发现挑战.
主要方法:
- 现象学的定性方法.
- 采访了15名高级风险经理和政策制定者.
- 探索报告,意识和干预计划组件.
主要成果:
- 目前的程序对SVP管理有有限的统一指导.
- 对受影响供应商的支持计划往往是零星的.
- 组织对SVP的认识特别低.
结论:
- 缺乏组织讨论对不良事件对提供商的影响.
- 需要制定国家政策,以满足医疗服务提供者的需求,并确保患者的安全.
- 提高认识和标准化SVP的识别,治疗和预防是必不可少的.
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