使用患者门户:一项横截面研究,调查与移动应用程序质量的关联
Noha El Yaman1, Jad Zeitoun1, Rawan Diab1
1Faculty of Medicine, American University of Beirut, Beirut, Lebanon.
BMC medical informatics and decision making
|September 5, 2023
概括
中东地区的患者门户网站移动应用程序使用与用户人口统计数据有关,而不是应用程序质量. "MyChart"应用程序受到较低社会经济地位和教育程度的用户的重视,这凸显了数字健康工具更广泛包容性的需要.
科学领域:
- 数字健康数字健康
- 医疗信息学 医疗信息学
- 患者参与 患者参与
背景情况:
- 移动应用程序增强了患者访问医疗保健门户和提供者沟通的机会.
- 在全球范围内,COVID-19大流行加速了数字健康工具的采用.
- 关于中东地区患者门户网站使用的研究有限,特别是关于互联网访问和数字素养障碍的研究.
研究的目的:
- 在黎巴嫩,通过其移动应用程序 (MyChart by EPIC) 探索患者门户网站的用户使用模式.
- 调查移动应用程序使用,应用程序质量感知和社会人口统计因素之间的关联.
主要方法:
- 在黎巴嫩的第三级护理中心对MyChart用户进行了横截面调查.
- 收集的数据包括MyChart的使用模式,感知结果,应用程序质量 (使用用户版本的移动应用程序评级表 - uMARS),以及社会人口统计信息.
- 统计分析包括皮尔森的相关性,奇平方测试,ANOVA和t测试来检查关联.
主要成果:
- 428名用户完成了调查,主要是女性 (63%),拥有高等教育 (87%).
- 使用最频繁的功能是访问健康记录 (98%),安排预约 (67%) 和通讯医生 (56%).
- 应用程序使用频率与教育,社会经济地位和感知到的健康状况有负面联系,但与慢性疾病和主观应用程序质量有积极联系. 整体应用程序使用与客观应用程序质量之间没有发现显著的关联.
结论:
- 在这个中东背景下,患者门户网站移动应用程序的使用与人口因素有关,而不是客观的应用程序质量.
- MyChart应用程序提供了一个用户友好的界面,受到较低社会经济地位和教育程度的个人的赞赏.
- 建议进行进一步的研究,以了解不同人群的使用模式,包括男性和具有较低社会经济地位和教育程度的个人,以提高患者门户的包容性.
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