在儿童和青少年精神病学服务中,护士对电话选的看法 - - 增强的临界事件技术研究研究
Sara Green1, Karin Sjöström2, Anne-Marie Wangel2
1Child and Adolescent Psychiatric Services, Region Skane, Sweden.
Issues in mental health nursing
|September 6, 2023
概括
在瑞典,儿童和青少年心理健康服务 (CAMHS) 的专业护士使用电话分拣进行评估. 这项研究探讨了在这个关键的沟通过程中影响他们决策的因素.
科学领域:
- 儿童和青少年心理健康服务 (CAMHS)
- 护理实践 护理实践
- 医疗保健通讯 医疗保健通讯
背景情况:
- 在瑞典CAMHS内发展专门的护理单位,提供咨询和电话分拣.
- 需要了解影响护士在电话分类期间评估的因素.
- 现有的研究对这一背景下的具体挑战和促进者的研究有限.
研究的目的:
- 探索和阐明专业护士对有助于或阻碍其在CAMHS中的评估和电话分拣的因素的看法.
- 提供对在电话分拣实践中影响因素的全面描述.
- 为提升和实施瑞典CAMHS的电话分拣提供见解.
主要方法:
- 定性研究设计. 定性研究设计.
- 使用了增强的关键事件技术.
- 与八名专业护士进行了深入采访.
主要成果:
- 确定了有助于有效的电话分拣和评估的具体有用因素.
- 确定了阻碍评估和分选过程的具体阻碍因素.
- 从护士的角度提供了CAMHS电话分拣细微差别的详细说明.
结论:
- 这项研究为CAMHS的电话分拣的实用性提供了新的见解.
- 结果可以为改善培训和支持进行电话分拣的护士的发展提供信息.
- 提供了建议,以提高电话分拣服务的实施和有效性.
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