电话哀悼支持的最佳实践:对哀悼支持提供者的观点进行主题分析
Lexy Staniland1, Charmaine Too2, Laura Butshiire2,3
1Curtin enAble Institute, Faculty of Health Sciences, Curtin University, Perth, WA, Australia.
Omega
|September 11, 2023
概括
电话哀悼支持是处理损失的宝贵服务. 然而,医疗保健专业人员强调质量不一致,需要更好的资源和培训来确保最佳实践.
科学领域:
- 抚慰性护理是一种缓解性护理.
- 悲伤咨询 悲伤咨询
- 医疗保健服务研究 医疗保健服务研究
背景情况:
- 在政策中建议通过电话支持丧亲,但缺乏明确的最佳实践.
- 了解提供者的观点对于优化这种可访问的支持服务至关重要.
研究的目的:
- 探索医疗保健专业人员对电话哀悼支持最佳实践的概念化.
- 确定在提供电话丧亲照顾方面的主要主题和挑战.
主要方法:
- 定性研究涉及对澳大利亚息护理机构26名医疗保健专业人员的采访.
- 采用主题分析来分析采访数据并确定反复出现的主题.
主要成果:
- 七个主题出现了:资源限制,初次接触,建立关系,创造安全空间,风险评估,持续接触和培训需求.
- 提供者认为电话支持对损失适应有效,但注意到对护理质量和一致性的担忧.
结论:
- 电话丧支持是有效的,但需要增加资源和标准化的培训.
- 提供者洞察力对于开发基于证据的,务实的,高质量的电话丧亲护理至关重要.
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