与包容性健康群体进行有效沟通:2022年ICCH研讨会
Andy Ward1, Leigh Andrews2, Anna Black3
1Stoneygate Centre for Empathic Healthcare, Leicester Medical School, University of Leicester, Leicester, UK.
Patient education and counseling
|September 14, 2023
概括
有效的临床沟通策略对于改善对边缘化群体的护理至关重要,包括那些经历无家可归和寻求庇护的人. 创伤知情实践提供了一个框架,以加强沟通和解决这些弱势群体面临的独特挑战.
科学领域:
- 卫生沟通健康沟通
- 包容 健康 卫生 包容 卫生
- 医学实践 医学实践
背景情况:
- 边缘化的人群,包括无家可归者和寻求庇护者,在医疗保健中面临重大沟通障碍.
- 导航复杂的医疗保健,法律和社会系统是具有挑战性的,移民人口的语言障碍加剧了这一挑战.
研究的目的:
- 为临床实践确定有效的沟通策略.
- 提高从业人员在与边缘化群体合作时的有效性.
- 讨论将这些策略整合到医疗实践中.
主要方法:
- 在2022年国际医疗通信会议 (ICCH) 和随后的关于医疗同情心的会议上举行座谈会.
- 包括从活跃的从业者和具有实践经验的个人的观点.
- 收集了来自会议与会者的观点.
主要成果:
- 突出了无家可归的人的沟通需求.
- 讨论了移民,难民和寻求庇护者的具体挑战.
- 创伤知情实践成为改善沟通的关键框架.
结论:
- 创伤知情实践是加强与弱势群体沟通的有价值框架.
- 解决沟通挑战对于公平获得医疗保健至关重要.
- 整合这些策略可以改善边缘化群体患者的治疗结果.
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