在事件调查中探索偏见:使用建筑案例研究进行实证检查
Sreeja Thallapureddy1, Fred Sherratt1, Siddharth Bhandari1
1Construction Safety Research Alliance, University of Colorado at Boulder, UCB 428, Boulder, CO 80309, USA.
Journal of safety research
|September 17, 2023
概括
在事件分析中,调查者偏见可能会阻碍学习. 意识和培训对于减轻确认偏差和定偏差等偏差至关重要,提高安全性和防止重复发生.
科学领域:
- 安全管理安全管理安全管理
- 组织心理学 组织心理学
- 人类因素 人类因素
背景情况:
- 事故调查是安全管理和组织学习的关键.
- 研究往往侧重于数据分析,忽视通过采访收集主观信息.
- 人类偏见是固有的,可以损害调查期间收集的信息的完整性.
研究的目的:
- 在事件调查采访中调查认知偏见的流行程度和影响.
- 识别特定的偏见和在信息收集过程中出现的情况.
- 探索减轻偏见的策略,以增强组织从事件中学习.
主要方法:
- 与34名有经验的建筑行业调查人员进行模拟调查采访.
- 分析了采访数据,以确定常见偏见及其表现点.
主要成果:
- 确定了常见的偏见,如确认偏见,定偏见和基本归因错误.
- 这项研究指出了这些偏见在面试过程中通常何时以及如何出现.
- 分析了这些偏见对组织学习的潜在负面影响.
结论:
- 在个体中,认知偏见是不可避免的,需要积极的缓解策略.
- 提高调查人员的意识和有针对性的培训可以减少偏见的影响.
- 缓解偏见可以提高事件调查的质量,从而提高学习效率,防止事件再次发生.
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