EMERG-ing数据:针对EMS响应者的多城市工作场所暴力监测
Jennifer Taylor1, Regan Murray2, Margaret Binzer3
1Dornsife School of Public Health at Drexel University, United States.
Journal of safety research
|September 17, 2023
概括
工作场所暴力,特别是口头暴力,是第一响应者面临的一个重大问题,造成了相当大的心理痛苦. 改进的报告系统对于解决消防和救援服务中这个未被充分认识到的问题至关重要.
科学领域:
- 紧急医疗服务 紧急医疗服务
- 职业健康 职业健康 职业健康
- 公共安全公众安全.
背景情况:
- 紧急医疗服务 (EMS) 呼叫从1980-2021年增加了421%,而消防呼叫下降了55%.
- 消防和救援服务中的暴露增加与工作场所暴力 (WPV) 的更高机会相关.
- 缺乏专门的报告系统阻碍了美国消防和救援服务中WPV的量化.
研究的目的:
- 描述三个大都会消防部门的工作场所暴力 (WPV).
- 评估机密的EMERG平台对捕获WPV数据的有用性.
主要方法:
- 修改了一个现有的数据系统,选择了EMERG平台的保密性.
- 在三个消防部门进行了一年的试点研究.
- 收集关于报告的身体和口头暴力事件的数据.
主要成果:
- 在为期一年的试点项目中,报告了126起WPV事件.
- 口头暴力占报告的81%,身体暴力占19%.
- 患者是最常见的攻击者 (73%),情绪压力是最常见的伤害 (70%).
结论:
- 语言暴力对第一响应者压力的贡献被低估了,应该被捕获.
- 心理伤害的严重程度被评为高于身体伤害的严重程度.
- 数据表明WPV和由此产生的心理健康影响需要进一步关注和资源.
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