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标记他的动机:对观察者对同行帮助行为的反应的动机归因视角
Di Zhu1,2, Xiaoming Tian3, Rui Li4
1School of Business, Soochow University, Suzhou, China.
Work (Reading, Mass.)
|September 18, 2023
概括
员工模仿同事的帮助,当他们认为这是亲社会,导致积极的情绪和行为. 然而,将帮助视为印象管理会引发负面情绪和排斥,阻碍组织中的相互支持.
科学领域:
- 组织行为 组织行为
- 社会心理学 社会心理学
- 人力资源管理 人力资源管理
背景情况:
- 互助对于组织的成功至关重要,员工经常模仿同事的帮助行为.
- 模仿帮助行为受到观察者对帮助者的动机的归因的影响.
研究的目的:
- 调查归因于同事帮助的情感和行为后果,以促进社会与印象管理的动机.
- 探索这些归因如何影响观察者的接近和回避倾向,基于归因理论和接近-回避框架.
主要方法:
- 一项实验性研究涉及178名参与者.
- 一项针对259名员工的实地研究.
主要成果:
- 将同事的帮助归因于亲社会动机导致了积极的情绪 (同情) 和行为 (帮助),减少了排斥.
- 归因于同事帮助给管理层印象的动机导致了负面情绪 (厌恶) 和行为 (排斥),减少了帮助.
- 激励性归因显著预测了以接近或避免为导向的对同事帮助的反应.
结论:
- 亲社会和印象管理属性是工作场所对帮助的情感和行为反应的关键决定因素.
- 组织应培养一个强调亲社会动机的环境,以促进相互支持和工作场所的和.
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