信息技术 两面性,数字动态能力和知识过程作为患者敏捷性的推动者:实证研究
Rogier van de Wetering1, Johan Versendaal1
1Department of Information Sciences, Open University of the Netherlands, Heerlen, Netherlands.
JMIRx med
|September 19, 2023
概括
信息技术 (IT) 的两面性增强了数字能力和知识流程,大大提高了医院患者的灵活性. 这有助于更好地响应患者的需求和愿望.
科学领域:
- 医疗信息学 医疗信息学
- 信息系统信息系统信息系统
- 组织管理 组织管理
背景情况:
- 对信息技术 (IT) 如何促进患者灵活性的理解有限.
- 需要评估IT在医院部门响应患者需求方面的作用.
研究的目的:
- 验证IT资源,实践,能力和医院部门的知识流程之间的关系.
- 检查对感知和响应患者需求 (患者灵活性) 的影响.
主要方法:
- 在荷兰的107个临床医院部门进行了便利抽样.
- 用于数据分析的结构方程建模.
主要成果:
- 信息技术的两面性积极影响了数字动态能力 (β=.69) 和知识过程 (β=.32).
- 数字动态能力 (β=.36) 和知识过程 (β=.33) 对患者的灵活性产生了积极的影响.
- 所有发现均具有统计学意义 (P<.001或P=.005).
结论:
- 对于利用IT资源来改善患者服务而言,IT的两面性至关重要.
- 信息技术使医院部门能够重塑服务并提高患者的灵活性.
- 调查结果强调了IT在实现以患者为中心的护理中的重要性.
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