精神卫生保健领导人构想的质量改进计划投资回报率是如何的,为什么:一项定性研究
S'thembile Thusini1, Tayana Soukup2, Kia-Chong Chua3
1King's College London, London, UK. s'thembile.thusini@kcl.ac.uk.
精神卫生保健领导者将质量改进投资回报 (QI-ROI) 视为任何有价值的好处,而不仅仅是货币收益. 这种观点虽然稳定,但面临着将外部化结果归因于外部化结果和不重视财务量化方面的挑战.
科学领域:
- 医疗保健管理的管理
- 医疗保健服务研究 医疗服务研究
- 提高质量 提高科学 提高质量
背景情况:
- 投资回报率 (ROI) 对于证明质量改善 (QI) 计划的合理性至关重要.
- 一项先前的文献审查确定了QI-ROI,包括货币和非货币利益.
- 这项研究调查了精神卫生保健领导人是否分享QI-ROI的广泛概念化.
结论:
- 精神卫生保健领导者主要通过任何有价值的利益来定义QI-ROI,包括难以归因的外部化结果.
- 虽然稳定,但这种概念化面临着关于归因和货币化脱重点的挑战,尽管认识到效率需求.
- 领导者质疑传统ROI对评估QI价值的有用性,强调需要进一步研究.
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