2016-2020年乌克兰对初级医疗保健的满意度:对重复的横截面数据进行差异分析
Valentyna Anufriyeva1, Milena Pavlova2, Tetiana Chernysh Stepurko3
1Department of Health Services Research, CAPHRI, Maastricht University Medical Center, Faculty of Health, Medicine and Life Sciences, Maastricht University, the Netherlands. P.O. Box 616, 6200 MD Maastricht, the Netherlands; Ukrainian-Swiss project 'Medical Education Development', Swiss Tropical and Public Health Institute, Ukraine, Liuteranska street 6-b, apt. 43, Kyiv, 01001, Ukraine.
Health policy (Amsterdam, Netherlands)
|September 21, 2023
概括
对乌克兰的初级医疗保健的总体满意度仍然很高,并在2017年资本改革后略有增加. 然而,这项研究表明,这种上升并不是直接由改革本身造成的.
科学领域:
- 公共卫生 公共卫生
- 医疗保健服务研究 医疗服务研究
- 卫生政策 卫生政策
背景情况:
- 乌克兰在2017年实施了初级医疗保健的资本改革.
- 评估这项改革对患者满意度的影响对于理解卫生系统变化至关重要.
- 关于后苏联国家的医疗改革影响的先前研究是有限的.
研究的目的:
- 评估乌克兰对初级医疗保健服务的普遍满意度.
- 为了比较服务的用户和非用户之间的满意度水平.
- 分析2017年资本改革之前和之后的满意度变化.
主要方法:
- 使用了来自"健康指数"的数据. 乌克兰"重复的跨部门家庭调查 (2016-2020年).
- 在匹配样本上使用差异差异方法.
- 分析了每轮调查中超过1万名参与者的数据.
主要成果:
- 在2016年和2020年,对地区/家庭医生和儿科医生的总体满意度很高.
- 对家庭医生的满意度从72.1% (用户) 增加到75.3% (用户) 和69.2% (非用户) 增加到71.9% (非用户).
- 儿科医生的满意度趋势是混合的,对家庭医生的满意度的整体增加与改革没有明确联系.
结论:
- 在乌克兰,对初级医疗保健的满意度普遍很高,并呈现出轻微上升的趋势.
- 2017年资本改革对这种满意度增加的直接影响是不确定的.
- 高/增加满意度的潜在因素包括低期望,主观的质量感知,改善的访问,和无关的一般改进.
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