新生儿ICU中西班牙语家长的沟通:一个定性面试研究
Emily Batton1, Samantha Hurst2, Carlos Ramos3
1Division of Neonatology, Department of Pediatrics, Loma Linda University, 11175 Campus St Coleman Pavilion Rm 11121, Loma Linda, CA, 92354, USA. EBatton@llu.edu.
BMC pediatrics
|September 22, 2023
概括
在新生儿重症监护室 (NICU) 的英语水平有限的 (LEP) 家长面临影响他们的体验的沟通障碍. 应对这些挑战对于减少新生儿护理中的健康结果差异至关重要.
科学领域:
- 新生儿重症监护室新生儿重症监护室
- 健康结果的差异健康结果的差异
- 卫生沟通健康沟通
背景情况:
- 在新生儿重症监护室 (NICU) 中,英语能力有限的患者和英语熟练的患者之间存在健康结果差异.
- 在NICU中,父母与LEP的沟通经历并未得到充分理解.
- 调查这些经验是减轻健康差异的关键.
研究的目的:
- 调查英语水平有限的家长在NICU的沟通经验.
- 确定导致新生儿护理健康差异的因素.
- 为改善LEP家庭在NICU中的沟通策略提供信息.
主要方法:
- 与新生儿入院至新生儿重症监护室至少一周的西班牙语父母进行了17次采访.
- 采访是由2020年8月至2021年12月期间经过认证的双语提供商进行的.
- 使用诱导式开放编码过程进行了传统的内容分析.
主要成果:
- 家长在NICU的体验主要以三个主题为特征:信息可访问性,对口译员的观点和情感后果.
- 有限的英语水平对获取信息和使用口译服务提出了重大挑战.
- 情绪健康受到沟通有效性和可访问性的影响.
结论:
- 结果可以为新生儿质量改善计划提供信息.
- 及时有效的沟通策略对于LEP的NICU家庭至关重要.
- 解决沟通障碍可以帮助减少新生儿护理中的健康差异.
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