行为健康综合支持网络 (BHISN)
Steven M Cain1, Sara Bennetts2, Gage Riddoch3
1Virtual Medical Center-Europe, Landstuhl Regional Medical Center, Landstuhl 66849, Germany.
Military medicine
|September 22, 2023
概括
虚拟健康服务改善了军事人员获得行为健康和物质使用障碍护理的机会,成功地将患者与不同地点的提供者联系起来. 这种创新方法在管理需求和确保及时治疗方面显示出有希望的结果.
科学领域:
- 远程医疗和数字健康
- 军事卫生系统 军事卫生系统
- 行为健康服务 行为健康服务
背景情况:
- 一项创新的虚拟健康倡议于2022年6月在国防卫生署欧洲地区实施,以解决对行为健康和物质使用障碍服务的未满足需求.
- 该计划旨在改善现役服务人员的准入,并优化军事诊所的利用率,将服务扩展到有护理差距的偏远作战地点.
研究的目的:
- 审查管理行为健康和物质使用障碍服务需求的虚拟健康战略的流程和性能.
- 增强现役服务人员获得护理的机会,并提高军事行为健康诊所的利用率.
主要方法:
- 临床领导人和欧洲虚拟医疗中心工作人员制定了集中查过程和业务规则.
- 面临延迟 (28天以上) 或从偏远地区转诊的患者可以获得虚拟视频预约.
- 行为健康综合支持网络 (BHISN) 诊所通过军事卫生系统的视频连接平台,对患者进行了虚拟护理适当性的选.
主要成果:
- 在2022年6月至2023年11月期间,131名患者完成了虚拟访问,其中59%是现役服务人员,39%在Tricare Prime远程注册.
- 44%的患者继续使用虚拟疗法,这表明后续护理良好,无症状率低至7%.
- 在欧洲,中东和非洲的18个国家成功提供了虚拟护理.
结论:
- 虚拟医疗中心-欧洲,欧洲陆军行为健康和物质使用领导层合作优化计划性能.
- 专门的支持人员和中央调度单元对于BHISN计划的成功至关重要,需要放弃一些地方控制权.
- BHISN在管理需求和通过复杂操作环境中的虚拟视频服务将患者连接到行为健康和物质使用护理方面取得了初步成功.
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