卫生系统专业药房实践的ASHP调查:实践模型,运营和劳动力 - 2022年
Tara N Kelley1, Scott Canfield2, Erica Diamantides3
1Vanderbilt Specialty Pharmacy Services, Nashville, TN, USA.
2022年ASHP调查显示,尽管患者满意度很高,但卫生系统专业药房 (HSSP) 在付费者准入和人员配置方面面临挑战. 这些综合实践正在推动以患者为中心的护理,提高质量标准.
科学领域:
- 药房实践 在药房实践.
- 医疗保健服务研究 医疗服务研究
- 医疗保健管理的管理
背景情况:
- 卫生系统专业药房 (HSSP) 正在发展综合实践模型.
- 这些药房专注于卫生系统内的以患者为中心的护理.
研究的目的:
- 介绍2022年美国卫生系统药剂师协会 (ASHP) 对卫生系统专业药房 (HSSP) 实践的调查结果.
- 检查HSSP的实践模型,操作和劳动力特征.
主要方法:
- 一项调查通过电子邮件发送给HSSP的273名领导人.
- 调查样本是从ASHP成员名单和以前的ASHP调查数据中编制的.
- 该调查在Qualtrics平台上进行,获得35.9%的响应率.
主要成果:
- 大多数HSSP每年提供≤30,000个专科处方,收入≤1亿美元.
- 关键的运营方面包括运营一个地点,1-2个认证,以及分发专用和非专用药物.
- 药剂师参与治疗决策 (69.8%),其中47.7%根据合作实践协议工作.
- 付款人/制造商的限制限制了内部处方药的发行,大多数情况下为≤50%.
- 最大的挑战包括付款人网络访问,员工招聘/保留以及退款减少.
- 患者的满意度和服务水平是我们主要的骄傲.
结论:
- 医疗健康服务提供者代表着一个成熟的,综合的实践模式,提供以患者为中心的护理.
- 这些药房有助于提高专业药房的质量标准.
- 尽管存在运营方面的挑战,但HSSP对于全面的医疗系统患者护理至关重要.
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