在肝移植计划中实施质量管理系统
Yolanda López-Púa1, Miquel Navasa2, Antoni Trilla3
1Quality Unit, Biomedical Diagnostic Center, Hospital Clinic de Barcelona, Barcelona, Catalunya, Spain yolopez@clinic.cat.
BMJ open quality
|September 25, 2023
概括
实施质量管理系统 (QMS) 通过ISO 9001:2015认证增强肝移植计划 (LTP) 患者护理. 这种质量认证提高了临床安全,减少了实践的变化,并培养了以患者为中心的文化.
科学领域:
- 医疗保健管理的管理
- 移植医学 移植医学
- 质量保证 质量保证 质量保证
背景情况:
- 肝移植的管理是复杂的,需要团队合作和最佳实践才能取得成功.
- ISO 9001:2015为实施质量管理系统 (QMS) 提供了一个框架.
- 质量管理系统确保了移植计划中临床质量和患者安全的高标准.
研究的目的:
- 在肝移植计划 (LTP) 中概述QMS的实施过程.
- 确定在QMS实施过程中遇到的优点和局限性.
- 为了获得LTP的ISO 9001质量认证.
主要方法:
- 分析出发点和组建工作组的情况.
- 培训,定义认证范围和准备文件.
- 进行内部和外部审计,从而获得ISO 9001认证.
主要成果:
- 质量管理系统的实施产生了移植活动的全面文档.
- 建立的指标使得能够衡量流程有效性和风险管理.
- 获得了肝移植计划的ISO 9001质量认证.
结论:
- 通过ISO 9001:2015认证,培养了以患者为中心的质量和安全文化.
- 协议化,测量和验证减少了临床实践中的变化.
- 实现了持续改进和更好地了解工作动态.
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