虚拟的第一印象:缩放背景影响信任和能力的判断
Abi Cook1, Meg Thompson1, Paddy Ross1
1Department of Psychology, Durham University, Durham, United Kingdom.
PloS one
|September 27, 2023
概括
视频背景显著影响在线会议的第一印象. 像植物或书籍这样的专业环境增强了对可信度和能力的看法,而不是随意的家庭或新奇背景.
科学领域:
- 心理学 心理学 心理学
- 人与计算机的交互
- 社会认知是指社会认知.
背景情况:
- 第一印象很快就形成了,但COVID-19的流行病转移了在线互动.
- 在线沟通缺乏非语言线索,使视频背景等视觉元素对印象形成至关重要.
- 对视频背景对视频会议印象形成的影响的研究是有限的.
研究的目的:
- 调查视频背景,面部表情和性别对可信度和能力的第一印象的影响.
- 识别哪些视频背景可以增强或减弱人们对可信度和能力的看法.
- 了解面部表情和性别在在线印象形成中的作用.
主要方法:
- 参与者根据不同背景 (植物,书籍,家庭,新奇事物) 的视频录像对个人进行了评估.
- 面部表情 (快乐与快乐的对比. 中立) 和性别有系统地变化.
- 对可信度和能力的看法使用评级表进行了测量.
主要成果:
- 视频背景显著影响了人们的看法;植物和书籍在可信度和能力方面得分最高.
- 家庭和新奇背景在两个特征上获得了最低的评分.
- 快乐的面部表情和女性性别与所有背景的可信度和能力的更高评级有关.
结论:
- 视频背景是在线印象形成的关键因素,专业或有组织的背景会产生更好的感知.
- 面部表情和性别也起着重要作用,积极的表情和女性面部被认为更有利.
- 这些发现对优化专业人员在虚拟通信中的存在产生了影响,并突出了未来研究的领域.
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