提高自动化透明度可以减轻时间压力对自动化使用的影响吗?
Monica Tatasciore1, Shayne Loft1
1The University of Western Australia, Australia.
Applied ergonomics
|September 27, 2023
概括
时间压力降低了自动化决策辅助使用的准确性. 虽然提高自动化透明度可以提高准确性和信任度,但它并不能克服对决策的高时间压力的负面影响.
科学领域:
- 人与计算机的互动.
- 自动化和决策支持系统.
- 认知心理学 认知心理学
背景情况:
- 时间压力可能会对自动化决策辅助器的准确性产生负面影响,并增加感知的工作量.
- 众所周知,自动化透明度可以提高自动化使用的准确性.
研究的目的:
- 调查是否提高自动化透明度可以减轻时间压力对决策辅助准确性和工作负载的负面影响.
- 评估时间压力和透明度对在无人驾驶汽车管理任务中使用自动化建议的影响.
主要方法:
- 参与者管理无人驾驶汽车 (UVs),在低 (25秒) 或高 (12秒) 的时间压力下决定接受或拒绝自动建议.
- 该研究操纵了自动化透明度水平,以评估其与时间压力的相互作用.
主要成果:
- 较高的时间压力降低了自动化使用准确度,并增加了感知的工作量.
- 提高自动化透明度提高了准确性,信任性和可用性.
- 高透明度并没有减轻高时间压力对准确性的负面影响.
结论:
- 虽然自动化透明度提高了性能和信任,但它不能完全抵消显著的时间压力的不利影响.
- 时间压力似乎会干扰即使是高度透明的自动化信息的处理,影响决策准确性.
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