一个基于网络的工具来报告澳大利亚社区药剂师对药物的不良反应:可用性测试研究
Joel Fossouo Tagne1,2, Reginald Amin Yakob3, Rachael Mcdonald4,5,6
1School of Health Sciences and Biostatistics, Swinburne University of Technology, Melbourne, Australia.
JMIR formative research
|September 29, 2023
概括
社区药剂师发现GuildCare不良事件记录系统可用,但发现了特定的问题. 改进以用户为中心的设计和结构化的可用性测试可以提高药物不良反应报告和患者安全.
科学领域:
- 药物监督 药物监督 药物监督
- 医疗信息学 医疗信息学
- 人与计算机的交互
背景情况:
- 药物不良反应 (ADRs) 报告不足,尽管它们在患者安全和药物监测方面的重要性很大.
- 对ADR信息的数字传播可以改善患者安全和监管监督.
- 社区药剂师在营销后对副作用的监测中发挥着关键作用.
研究的目的:
- 评估GuildCare不良事件记录系统的可用性,这是澳大利亚社区药剂师用于ADR报告的基于Web的平台.
- 为了识别特定的可用性问题和使用GuildCare系统的用户体验.
- 为改善ADR报告系统提供建议.
主要方法:
- 采用了结构化的采访方案,包括远程观察,大声思考技术和回顾性询问.
- 系统可用性量表 (SUS) 用于量化用户体验.
- 对实地笔记中的定性数据进行了主题分析.
主要成果:
- 吉尔德凯尔系统的可用性得分高于平均水平 (SUS = 68.57).
- 确定的具体问题包括不必要的信息,缺乏清晰度和冗余的数据字段,这些数据字段没有被SUS捕获.
- 有用的设计元素包括下拉菜单,自由文本输入,选框和自动填写字段.
结论:
- 以用户为中心的设计对于有效的ADR报告系统至关重要,以满足社区药剂师的需求.
- 在开发过程中进行结构化可用性测试对于识别和解决系统问题至关重要.
- 提高ADR报告系统的可用性可以促进采用并提高患者安全.
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