责任总是转移吗?没有. 检查工作场所安全沟通语言对多个实体事故后责任归因的影响
William G Obenauer1, Michael J Kalsher2
1Maine Business School, University of Maine, United States of America.
Acta psychologica
|October 2, 2023
概括
工作场所的多语种包容性努力对Latinx员工产生了不同的影响,影响了事故后的责任归咎. 平等待遇可能使边缘化群体处于不利地位,这表明潜在的职场歧视.
科学领域:
- 组织心理学 组织心理学
- 劳动社会学工作的社会学.
- 多样性和包容性研究 研究多样性和包容性研究
背景情况:
- 拉丁裔员工在多样性文献中研究不足,对其他少数群体的发现并不总是适用.
- 语言使用是拉丁语员工在美国工作场所的关键差异化因素.
- 现有的歧视研究往往忽视了特定种族群体面临的细微劣势.
研究的目的:
- 调查多语言包容努力对拉丁美洲员工工作场所事故后就业结果的影响.
- 分析沟通语言和员工种族如何影响工作场所事件中的责任归咎.
- 挑战传统的归因理论,探索"平等待遇"如何导致歧视.
主要方法:
- 为了检查研究问题,进行了三项单独的研究.
- 研究了安全警告通信语言对责怪归因的影响.
- 分析了员工种族在工作场所事故后的责任感中的作用.
主要成果:
- 安全警告的语言和员工的种族影响了归咎于工作主管的责任.
- 对受伤员工的指责与沟通语言或种族没有显著关系.
- 这些发现与归因理论有所不同,这表明责任不仅仅是实体之间转移.
结论:
- 多语言沟通策略和"平等待遇"政策可能无意中使拉丁语员工处于不利地位.
- 研究人员应该探索看似公平的做法如何给边缘化群体带来系统性的劣势.
- 该研究强调需要重新评估工作场所的歧视,考虑到语言和文化因素的影响.
相关概念视频
Fundamental Attribution Error
12.9K
According to some social psychologists, people tend to overemphasize internal factors as explanations—or attributions—for the behavior of other people. They tend to assume that the behavior of another person is a trait of that person, and to underestimate the power of the situation on the behavior of others. They tend to fail to recognize when the behavior of another is due to situational variables, and thus to the person’s state. This erroneous assumption is...
12.9K
Self-Presentation: Self-Monitoring and Self-Handicapping
39.1K
People can go to great lengths to protect their self-image and present themselves in ways that they want others to see them. Sociologist Erving Goffman presented the idea that a person is like an actor on a stage. Calling his theory dramaturgy, Goffman believed that we use “impression management” to present ourselves to others as we hope to be perceived. Each situation is a new scene, and individuals perform different roles depending on who is present (Goffman, 1959). Think about...
39.1K
Attribution Theory
13.0K
Behavior is a product of both the situation (e.g., cultural influences, social roles, and the presence of bystanders) and of the person (e.g., personality characteristics). Subfields of psychology tend to focus on one influence or behavior over others. Situationism is the view that our behavior and actions are determined by our immediate environment and surroundings. In contrast, dispositionism holds that our behavior is determined by internal factors (Heider, 1958).
13.0K
The Availability Heuristic
6.0K
A heuristic is a general problem-solving framework (Tversky & Kahneman, 1974). You can think of these as mental shortcuts that are used to solve problems. Different types of heuristics are used in different types of situations, and the impulse to use a heuristic occurs when one of five conditions is met (Pratkanis, 1989):
6.0K
Types of Reports II: Incident or Occurrence Report
850
An Incident or Occurrence Report in a healthcare setting is a crucial document used to record any unexpected occurrence that may or may not have affected a patient, employee, or visitor. Such reports are critical to improving patient safety and include all details leading up to and including the event.
Purposes:
In the healthcare industry, reports play a crucial role in documenting incidents within an agency. The primary objective of these reports is to ensure patient safety, uphold the...
Purposes:
In the healthcare industry, reports play a crucial role in documenting incidents within an agency. The primary objective of these reports is to ensure patient safety, uphold the...
850
Social Facilitation
32.0K
Not all intergroup interactions lead to negative outcomes. Sometimes, being in a group situation can improve performance. Social facilitation occurs when an individual performs better when an audience is watching than when the individual performs the behavior alone. This typically occurs when people are performing a task for which they are skilled.
32.0K


