DECENT:一种社会技术方法,用于在服务不足的环境中开发移动健康应用程序
Tochukwu Ikwunne1, Lucy Hederman1, P J Wall1
1ADAPT Centre, School of Computer Science and Statistics, Trinity College Dublin, Dublin, Ireland.
Digital health
|October 3, 2023
概括
为了提高护理专业人员的移动健康 (mHealth) 应用程序参与度,请考虑社会技术因素. 该研究使用COM-B模型确定了促进者和障碍,并提出了DECENT框架,以改善应用程序设计.
科学领域:
- 数字健康数字健康
- 人与计算机的交互
- 医疗信息学 医疗信息学
背景情况:
- 用户参与对于全球南方移动健康 (mHealth) 干预的有效性至关重要.
- 由于在开发过程中忽视了社会技术方面,许多移动健康干预措施都失败了.
- 护理专业人员是研究的移动健康技术的预期用户.
研究的目的:
- 识别护理专业人员在mHealth应用程序中用户参与的促进者和障碍.
- 了解社会技术因素如何影响参与移动健康干预.
- 为设计更具吸引力的mHealth应用程序提出一个框架.
主要方法:
- 进行了五次半结构面试和一次试点面试.
- 使用NVivo软件分析了采访数据.
- 应用了能力,机会,动机 - 行为 (COM-B) 模型来绘制参与因素.
主要成果:
- 能力促进者包括学习资源和常规构建特征;障碍物包括缺乏技能和认知过载.
- 社交连接和离线功能促进了参与,而非用户友好的设计和文化因素是障碍.
- 激励促进者包括早期参与和奖励;障碍物包括感知到的无用性和缺乏鼓励.
结论:
- 跨COM-B组件的几个因素可以提高mHealth应用程序的参与度.
- 一种以技术为中心的方法忽视了社会技术因素,从而减少了用户参与度.
- 基于研究结果,提出了设计过程参与增强系统 (DECENT) 框架.
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