了解互联网干预措施的使用/不使用,以补充标准抑郁症治疗:对用户体验的定性研究
Olga Fernández1, J Carola Pérez2, Sofía Fernández3
1Departamento de Psiquiatría y Salud Mental, Facultad de Medicina, Universidad de Chile, Santiago, Chile.
Digital health
|October 3, 2023
概括
用户在感受到"人性化的关系"时参与基于网络的心理健康计划,并获得主动和个性化的支持. 为个性化虚拟交互设计算法是改善数字健康工具的采用和利用的关键.
科学领域:
- 数字健康数字健康
- 心理健康干预 心理健康干预
- 人与计算机的交互
背景情况:
- 基于互联网的干预措施显示出有效性,但用户采用和利用率仍然很低.
- 了解用户的感知对于增强数字心理健康工具至关重要.
- 该ASCENSO计划是为了补充个人抑郁症治疗而开发的.
研究的目的:
- 探索用户对ASCENSO基于网络的程序的看法和经验.
- 确定影响采用和利用数字心理健康干预措施的因素.
主要方法:
- 定性研究涉及12名接受抑郁症治疗的成年参与者.
- 半结构面试使用构造主义立足理论进行分析.
- 数据分析包括转录,编码和常数比较分析.
主要成果:
- 用户重视模拟"人性化关系"的程序.
- 积极的协助和对情绪状态的个性化反应提高了用户的参与度.
- 感知到类似人类的交互对于程序的使用至关重要.
结论:
- 开发能够培养虚拟人与人之间的关系的算法是一项挑战.
- 个性化算法应该考虑用户的健康状况,情绪状态和需求.
- 根据不断变化的用户特征量身定制数字干预措施对于成功至关重要.
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