用户参与和共同创造价值,促进生态系统的福祉
León Poblete1,2, Erik Eriksson3, Andreas Hellström3
1Department of Business Studies, University of Uppsala, Uppsala, Sweden.
Journal of health organization and management
|October 3, 2023
概括
用户参与价值共同创造推动了社会挑战的福祉生态系统发展. 通过实践体验吸引个人,促进社会创新和新的健康解决方案.
科学领域:
- 公共管理和公共管理.
- 健康社会学健康的社会学.
- 创新研究是创新研究.
背景情况:
- 复杂的社会挑战需要新的公共服务治理方法.
- 福祉生态系统正在成为应对这些挑战的框架.
- 了解用户参与价值共同创造对于生态系统发展至关重要.
研究的目的:
- 检查用户参与价值共同创造如何影响福祉生态系统的发展.
- 为新型公共服务治理的公共管理文学做出贡献.
- 探索以用户为导向的创新,以获得幸福解决方案.
主要方法:
- 在瑞典的一个癌症支持中心的纵向案例研究.
- 在行动研究方法中进行形成性评估.
- 吸收式推理分析用户参与和价值共同创造.
主要成果:
- 多个参与者合作重新配置资源,以共同创造价值和创新医疗服务.
- 参与者的适应能力和有效的治理机制是关键.
- 用户参与,特别是拥有实践经验的个人参与,推动了社会创新.
结论:
- 用户主导的创新对于开发成功的福祉生态系统至关重要.
- 政策制定者应该培养以用户需求为中心的多样化的福利生态系统.
- 建议对多个病例和定量数据进行进一步的研究.
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