对话式人工智能和疫苗沟通:对证据的系统审查
Aly Passanante1, Ed Pertwee1, Leesa Lin1,2,3
1Department of Infectious Disease Epidemiology, London School of Hygiene & Tropical Medicine, London, United Kingdom.
Journal of medical Internet research
|October 3, 2023
概括
交谈式人工智能 (AI) 聊天机器人对疫苗沟通,改善态度和提供信息充满希望. 需要进一步的研究来探索长期影响和道德考虑.
科学领域:
- 数字健康数字健康
- 公共卫生传播 公共卫生传播
- 医疗保健中的人工智能
背景情况:
- 自2010年代中期以来,对话式人工智能 (AI) 或聊天机器人在医疗保健领域的使用量有所增加.
- 由于系统负担和减少了面对面的咨询,COVID-19大流行加速了人工智能用于健康通信的采用.
研究的目的:
- 系统地审查谈话AI在疫苗传播中的记录使用情况.
- 评估人工智能聊天机器人在传播疫苗信息方面的有效性.
主要方法:
- 根据PRISMA指南进行了系统审查.
- 在13个主要数据库的搜索中,发现了关于对话性AI的研究,用于与评估数据进行疫苗通信.
主要成果:
- 七项研究符合纳入标准,显示聊天机器人主要提供事实上的疫苗信息.
- 聊天机器人还用于安排,提醒,揭穿错误信息和说服,显示对疫苗态度的潜在积极影响.
- 然而,许多研究都是探索性的,样本大小小或缺乏对照组.
结论:
- 交谈式人工智能展示了疫苗沟通的潜在好处,通过实时,个性化的信息传递来增强.
- 需要进一步进行高质量的研究,以分析长期的社会影响,并解决人工智能疫苗传播中的伦理考虑.
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