护士的个人-组织适合如何影响组织忠诚度
Miaomiao Sun1,2, Fahad Alam3, Cunxiao Ma4
1School of Ethnology and Historiography, Ningxia University, Yinchuan, People's Republic of China.
Risk management and healthcare policy
|October 6, 2023
概括
个人组织的合适性对护士在医疗保健中的忠诚度产生了积极的影响. 组织支持和服务质量调解了这种关系,而角色模糊性则负面地调节了服务质量.
科学领域:
- 医疗保健管理的管理
- 组织心理学 组织心理学
背景情况:
- 护士流动率高是影响医疗保健质量的全球性挑战.
- 了解影响护士保留时间的因素至关重要.
研究的目的:
- 检查个人-组织合适 (P-O合适) 对组织忠诚度的影响.
- 调查组织支持和服务质量的调解作用.
- 分析角色模两可的调节效应.
主要方法:
- 有问卷的调查方法.
- 数据来自中国五个医疗保健部门的614名护士.
- 使用SmartPLS的结构方程建模 (SEM) 3.3.3.
主要成果:
- 在医疗保健中,P-O合适显著影响了组织的忠诚度.
- 组织支持和服务质量部分调解了P-O合适-忠诚关系.
- 角色模糊性会对服务质量和组织忠诚度之间的联系产生负面影响.
结论:
- 结果提高了对P-O适合,支持,服务质量,角色模糊性和医疗保健中的忠诚度的理解.
- 结果为医疗保健当局提供了实际影响,以改善护士保留率.
- 研究强调了影响护士忠诚度的因素的复杂相互作用.
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