整体质量管理干预对护士承诺和护士绩效的影响:一项准实验性研究
Majdi M Alzoubi1, Hayati Ks2, Rosliza Am2
1Faculty of Nursing, Al-Zaytoonah University of Jordan, Amman, Jordan.
Medicine
|October 6, 2023
概括
总体质量管理改善了约旦护士的工作表现和承诺. 干预组随着时间的推移显示出显著的积极变化,表明提高护理实践和工作满意度的有效性.
科学领域:
- 医疗保健管理的管理
- 护理教育 护理教育
- 组织心理学 组织心理学
背景情况:
- 评估总质量管理对医疗保健专业人员的影响.
- 了解影响工作表现和护理承诺的因素.
- 评估政府医院环境中的干预措施.
研究的目的:
- 设计,实施和评估TQM干预措施.
- 评估TQM对约旦护士工作绩效的影响.
- 确定TQM对护士承诺的影响.
主要方法:
- 准实验性的多个时间序列设计.
- 140名约旦护士被采样;132人完成了研究 (67名干预,65名控制).
- 从2017年9月到2018年6月收集的数据.
主要成果:
- 两组之间没有立即显著的差异在工作表现或承诺.
- 在工作表现和承诺模式方面,群体和时间之间具有统计学意义的相互作用 (P = .001).
- 曼科瓦发现了跨时间的显著差异,时间具有显著的整体效应 (P = .001).
结论:
- 在TQM教育干预有效地提高了护理工作表现.
- 干预组工作表现的提高导致了更好的承诺.
- 护理质量管理干预措施对提高护理实践和工作满意度有希望.
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