在医疗环境中以阿拉伯语进行计算机介导的咨询和咨询交流
Naif Barakah Al-Mutairi1, Mohammad Mahzari1
1Department of English, College of Science and Humanities in Al-Kharj, Prince Sattam Bin Abdulaziz University, Al-Kharj, Saudi Arabia.
Frontiers in psychology
|October 9, 2023
概括
这项研究分析了阿拉伯语医疗咨询和通过计算机介导通信 (CMC) 提供建议. 患者经常描述问题并提出"是"或"不"的问题,而医生则提供澄清和直接建议.
科学领域:
- 语言学的语言学.
- 卫生沟通健康沟通
- 社会语言学 社会语言学
背景情况:
- 计算机介导通信 (CMC) 在医疗保健中越来越多地使用.
- 了解阿拉伯医学CMC的话语模式对于有效的患者-医生沟通至关重要.
研究的目的:
- 通过CMC检查阿拉伯语话语模式和策略 - - 寻求和提供医疗建议.
- 分析这些模式如何促进患者和医生之间的理解.
主要方法:
- 从一个公共网站分析了300条阿拉伯医疗信息 (150条寻求建议,150条建议回复).
- 手动数据收集和编码使用修改后的莫罗模型 (寻求建议) 和亨克尔的分类学 (建议-响应).
- 语音行为和话语策略的统计分析.
主要成果:
- 咨询信息 (搜索和响应) 通常包括开头,中间和结尾部分,中间部分最常用.
- 患者在寻求建议时最常使用"描述医疗问题"和"是/否问题"的策略.
- 医生在回应中最常采用"提供澄清/信息"和"直接建议"的策略.
结论:
- 阿拉伯医学CMC中的话语策略显示了寻求建议和给予建议的不同模式.
- 患者的问题描述和对/否问题有助于医生理解.
- 医生的澄清和直接建议有效地解决了患者在这个数字环境中的询问.
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