在中国开发和验证知识产权服务规模
Xiang Ma1,2, Hua Jiang2, Shengbo Liu2
1School of Marxism, Dalian University of Technology, Dalian, China.
Heliyon
|October 9, 2023
概括
这项研究开发并验证了评估知识产权服务 (IPS) 的11项标准. 该尺度衡量职业技能服务,商业运营服务和增值商业服务,帮助IPS行业的质量评估.
科学领域:
- 知识产权管理知识产权管理
- 服务科学科学 服务科学
- 创新研究 研究 创新研究
背景情况:
- 知识产权服务 (IPS) 对科学和技术进步至关重要.
- 在此之前,缺乏用于评估IPS质量和模式的验证仪器.
- 这项研究解决了评估IPS有效性的可靠规模的需求.
研究的目的:
- 开发和验证用于评估知识产权服务 (IPS) 的可靠规模.
- 为测量IPS质量和服务模式建立一个心理测量健全的仪器.
- 为知识产权服务行业的从业人员和研究人员提供一个工具.
主要方法:
- 对于项目生成 (n=14) 的基础理论研究.
- 探索性因素分析 (EFA) 用于规模开发 (n=219).
- 用于规模评估的确认因素分析 (CFA) (n=191).
主要成果:
- 确定了IPS的三维构造:职业技能服务 (VSS),商业运营服务 (COS) 和增值商业服务 (VBS).
- 开发并验证了一个11项IPS尺度,具有可接受的内部一致性,收性和判别性有效性.
- 该尺度表现出其作为测量和识别IPS质量和服务模式问题的操作工具的实用性.
结论:
- 经过验证的11项IPS尺度为评估知识产权服务提供了一个强大的工具.
- 这些发现为推动中国知识产权服务行业的发展提供了理论和实际见解.
- 实践人员可以使用该规模来衡量服务质量,并确定需要改进的领域.
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