医疗保健领导者和专业人员对同情领导的经验和看法:混合方法系统审查
Kevin Östergård1, Suvi Kuha2, Outi Kanste2
1Research Unit of Health Sciences and Technology, University of Oulu, Oulu, Finland.
Leadership in health services (Bradford, England)
|October 12, 2023
概括
在医疗保健中,富有同情心的领导力培养了同情心,开放的沟通和支持,解决了倦怠问题并提高了患者的安全. 本综述综合了有效的富有同情心的领导力的七个关键要素.
科学领域:
- 医疗保健管理的管理
- 领导力研究 领导力研究
- 组织心理学 组织心理学
背景情况:
- 医疗保健专业人员面临着重大挑战,包括倦怠和营业额.
- 有效的领导力对于解决人力资源问题和提高患者安全至关重要.
- 了解领导者和专业人士对富有同情心的领导的看法,对于改善医疗保健环境至关重要.
研究的目的:
- 系统地审查和综合有关医疗保健领导者和专业人员的经验和对富有同情心领导力的看法的证据.
- 确定在医疗保健环境中定义富有同情心的领导力的核心要素.
主要方法:
- 采用Joanna Briggs研究所的方法进行了一项混合方法的系统审查.
- 在2023年1月,在多个数据库 (PubMed,CINAHL,Scopus,Medic,MedNar) 中进行了搜索.
- 采用主题分析,分析了来自十项纳入研究的数据 (五项定性,五项定量).
主要成果:
- 关于富有同情心的领导力,出现了七个分析主题.
- 关键主题包括将员工视为个人,培养开放的沟通,提供支持,并展示专业的角色建模.
- 领导者成长为富有同情心的角色和创造支持性的工作环境也被确定.
结论:
- 富有同情心的领导力为医疗保健的人力资源挑战提供了潜在的解决方案,例如倦怠和营业额.
- 它可以积极影响患者安全和整体组织有效性.
- 医疗保健领导人,教育计划和组织应该整合富有同情心的领导原则.
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