职业支持指导对新人营业额的"双刃剑"影响:它如何以及何时帮助或伤害
Hong Deng1, Yanjun Guan2, Xinyi Zhou3
1Department of Management and Marketing, Durham University Business School.
The Journal of applied psychology
|October 12, 2023
概括
职业生涯支持指导可以通过促进内部发展来减少新人流动,但可以通过鼓励外部职业转型来增加流动. 导师 导师是一个导师.
科学领域:
- 组织心理学 组织心理学
- 职业发展 职业发展
- 人力资源管理 人力资源管理
背景情况:
- 导师计划通常被视为有利于留住新员工.
- 这项研究通过探索职业支持指导对新人营业额的"双刃剑"影响,挑战了专属积极的观点.
研究的目的:
- 调查职业生涯支持指导对新人留守和营业额的双重影响.
- 检查内部主动社会化和外部职业自我管理如何调解这些影响.
- 确定导师的角色 (监督者与非监督者) 是否影响了结果.
主要方法:
- 与新来者进行了两项多波研究 (N=495在研究1中,N=193在研究2中).
- 统计分析,包括串行调解,用于测试拟议的途径.
- 收集了关于接受职业支持指导,社会化,自我管理,可销售性和营业额意图/概率的数据.
主要成果:
- 职业支持指导与通过内部途径 (主动社会化,感知内部可销售性) 的营业额较低和通过外部途径 (职业自我管理,感知外部可销售性) 的营业额较高有关.
- 在研究2中,内部途径涉及职业进步期望和积极的社会化,而外部途径涉及职业进步期望和自我管理.
- 不利的途径 (增加营业额) 只有当导师不是新人直接的上司时才显著.
结论:
- 职业生涯支持指导对新人流动有复杂的双重影响,影响内部留住和外部职业流动.
- 导师的作用至关重要;非导师导师可能会通过促进外部职业管理,无意中增加营业额.
- 组织在实施职业支持计划时应考虑导师的位置,以优化保留结果.
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