模仿和法律:在律师事务所的自然环境中的实验
Wojciech Kulesza1, Paweł Muniak1, Dariusz Dolinski2
1SWPS University of Social Sciences and Humanities, Faculty of Psychology in Warsaw, Centre for Research on Social Relations, Warsaw, Masovia, Poland.
PloS one
|October 12, 2023
概括
模仿客户的律师建立了更大的信任,增加了授予法律代表的意愿. 这项研究探讨了模仿.
科学领域:
- 社会心理学 社会心理学
- 法律研究 法律研究
- 行为经济学是一种行为经济学.
背景情况:
- 仿真研究表明,仿真会带来诸如增加信任和合作等好处.
- 信任在律师与客户关系中至关重要,影响法律结果.
- 在法律实践中模仿的应用仍然未被充分探索.
研究的目的:
- 调查模仿作为建立信任的战略在法律背景下.
- 为了测量律师模仿对客户愿意授予法律代表的意愿的影响.
- 探索模仿在促进专业法律对话中的合作方面的潜力.
主要方法:
- 在自然法人公司环境中进行了两项实验.
- 测量了参与者信任律师 (模仿者) 的倾向.
- 使用和评估了口头和非口头模仿技术.
主要成果:
- 这两项实验都表明,客户更倾向于选择模仿自己律师的律师.
- 单单单靠口头模仿 (实验#1) 和口头/非口头模仿 (实验#2) 增加了信任.
- 仿真显著提高了客户授予法律代表的可能性.
结论:
- 模仿可以成为律师建立信任和加强客户关系的有效工具.
- 在法律服务中应用模拟技术可以促进合作,提高客户满意度.
- 需要进一步的研究来探索法律中模仿的潜在风险和局限性.
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