益处和机遇:让患者参与识别和报告患者安全事件
Laura Danielle Pozzobon1,2,3,4, Thomas Rotter3, Kim Sears3
1University Health Network, Toronto, Ontario, Canada.
Healthcare management forum
|October 13, 2023
概括
让患者参与报告患者安全事件,可以改善医疗保健. 这种方法识别了改进的机会,并利用患者的经验来加强卫生系统内的安全.
科学领域:
- 改善医疗保健质量 改善医疗保健质量
- 患者安全研究的研究.
- 卫生系统科学 卫生系统科学
背景情况:
- 人们越来越认识到患者在识别安全事故中的关键作用.
- 需要有系统的方法来将患者的观点纳入安全协议.
研究的目的:
- 概述患者参与报告安全事件的优点.
- 确定支持患者参与安全报告和学习的策略.
- 通过患者报告的数据,定义卫生领导者在将患者体验与安全结果联系起来方面的作用.
主要方法:
- 关于患者参与安全报告的文献综述.
- 对现有的患者报告数据利用框架的分析.
- 健康领导者参与的概念模型开发.
主要成果:
- 患者参与报告安全事件带来了显著的好处.
- 有特殊的机会来加强患者参与安全报告和学习过程.
- 卫生领导者可以有效地利用患者报告的数据来弥合患者体验和安全.
结论:
- 积极地让患者参与报告安全事件对于改善医疗保健质量至关重要.
- 需要战略支持和领导才能最大限度地提高患者报告的安全数据的价值.
- 整合患者的观点是推动患者安全倡议的关键.
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