为老年人提供社会援助的机器人的人工情绪智能:试点研究
Hojjat Abdollahi1,2, Mohammad H Mahoor1,2, Rohola Zandie1,2
1Department of Electrical and Computer Engineering, University of Denver.
IEEE transactions on affective computing
|October 16, 2023
概括
像Ryan这样的社交机器人可以改善老年人的情绪. 一个有同情心的机器人,Ryan,被用户认为更有吸引力和更可爱,这表明了增强伙伴关系的潜力.
科学领域:
- 人与机器人的交互
- 人工情绪智能是一种人工情绪智能.
- 老年学是一门学科.
背景情况:
- 社交辅助机器人正在开发为伴侣,特别是面临抑郁症和痴呆症的老年人.
- 当前的社交机器人往往缺乏复杂的情感智能,限制了他们的参与潜力.
研究的目的:
- 为了研究将人工情绪智能集成到社交机器人 (瑞安) 中,以吸引老年人的有效性.
- 为了比较社交机器人Ryan的同理心与非同理心版本的参与度和用户感知.
主要方法:
- 开发了两个版本的社交机器人瑞安:一个是同情的 (使用多式情感识别和情感对话) 和一个非同情的 (使用脚本对话).
- 一项研究对10名老年人进行了研究,该研究涉及与两种机器人版本的互动.
- 用户的情绪是用面部尺度的情绪测量来衡量的,参与度是通过口语词数和退出调查来评估的.
主要成果:
- 无论是同情还是非同情的瑞安版本,都导致了用户报告的情绪在统计学上显著改善.
- 与非同情的版本相比,同情的瑞安在互动期间表达了更多的口语.
- 退出调查分析表明,用户认为同情的瑞安更具吸引力和可喜.
结论:
- 社交机器人,即使是非同情的机器人,也可以积极影响老年人的情绪.
- 整合人工情感智能,特别是多式联络式情感识别和情感对话,增强了老年人社交机器人的用户参与度和可爱性.
- 这些发现表明,同情的社交机器人对改善老年人的生活质量和陪伴有重大前景.
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