开发成人重症监护转移服务的关键绩效指标:范围审查和德尔菲技术
Nick Haslam1, Aurelien Giouse2, Jonathon Dean3
1Department of Critical Care, Barts Heart Centre, Barts Health NHS Trust, London, UK.
Journal of the Intensive Care Society
|October 16, 2023
概括
英格兰NHS正在实施新的区域成人重症监护转移服务,从一个特设系统转移. 德尔菲技术被用来创建伦敦服务的关键绩效指标,旨在通过基准测试改善患者护理.
科学领域:
- 医疗保健管理的管理
- 患者转移物流物流 患者转移物流
- 在重症监护中提高质量.
背景情况:
- 从历史上看,英国的成年重症监护转移依赖于临时系统,缺乏强有力的治理.
- 英国NHS在2021年委托区域成人重症监护转移服务,以正式化和标准化护理.
- 现有系统在区域和国家治理方面存在缺陷.
研究的目的:
- 为成人重症监护转移服务制定一套基于共识的质量指标.
- 建立一个新的伦敦的重症监护转移服务的关键绩效指标 (KPI).
- 为提供基准测试和推动患者护理改进提供框架.
主要方法:
- 为了在利益相关者之间达成共识,采用了德尔菲技术.
- 关键绩效指标是通过一个结构化的共识建设过程来制定的.
- 该研究的重点是最近成立的伦敦重症监护转移服务.
主要成果:
- 一套关键绩效指标通过协商一致成功开发出来.
- 这代表了共识方法的新应用,用于在成人重症监护转移中开发关键关键指标.
- 开发的关键关键指标旨在指导质量改进和基准评估.
结论:
- 达成共识的关键关键指标为评估和增强成人重症监护转移服务提供了基础.
- 正式化的服务和商定的质量指标对于解决治理缺陷至关重要.
- 通过其他服务采取类似措施,可以促进国家基准测试和改善患者护理.
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