拥有和切换多个化身对运营商谈话和获得社会支持的权利的影响
Faisal Mehmood1, Hamed Mahzoon2, Yuichiro Yoshikawa1
1Department of Systems Innovation, Intelligent Robotics Lab, Graduate School of Engineering Science, Osaka University, Suita, Osaka, Japan.
PloS one
|October 16, 2023
概括
一个带有两个化身的新机器人视频会议系统显著改善了用户的沟通,增强了他们的谈话权 (RoT) 和社会支持 (SS). 这项技术为面临沟通挑战的个人提供了更好的在线交互体验.
科学领域:
- 人与计算机的交互
- 辅助技术 辅助技术 辅助技术
- 沟通研究 沟通研究
背景情况:
- 有沟通困难的个人在在线互动中面临挑战,包括有限的谈话权 (RoT),社会支持 (SS) 和被关注的感觉 (SoBA).
- 目前的计算机介导技术无法充分解决这些问题,因为语言和非语言线索传递的局限性.
研究的目的:
- 为了研究一种新型机器人视频会议系统的有效性,该系统使用了两个远程操作的机器人化身.
- 将拟议的系统与在 RoT,SS 和 SoBA 处理中使用单个机器人化身的系统进行比较.
主要方法:
- 进行了一项涉及37名参与者的实地实验.
- 参与者参与了讨论会议,使用拟议的两种avatar系统和单个avatar系统.
- 测量了谈话权 (RoT),社会支持 (SS) 和被关注的感觉 (SoBA).
主要成果:
- 带有两个远程操作的机器人化身的机器人视频会议系统显著提高了用户的谈话权 (RoT) 和社会支持 (SS).
- 与单个化身系统相比,拟议的系统在增强用户体验方面表现出卓越的表现.
结论:
- 采用的机器人视频会议系统类型显著影响用户对RoT,SS和SoBA的看法.
- 采用双化身系统为有困难的个人改善在线沟通提供了一个有希望的方法.
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