在安大略省萨德伯里使用新的监督消费服务的客户体验:一种定性研究
Farihah Ali1,2, Cayley Russell1,2, Ashima Kaura1,2
1Institute for Mental Health Policy Research, Centre for Addiction and Mental Health (CAMH), Toronto, Ontario, Canada.
PloS one
|October 16, 2023
概括
加拿大萨德伯里市的监督消费服务 (SCS) 对于预防过量服用和减少公共药物使用至关重要. 客户反强调了改善运营政策和扩展服务的需要,以提高利用率和社区利益.
科学领域:
- 公共卫生 公共卫生
- 减少伤害 减少伤害
- 药物使用研究研究 药物使用研究
背景情况:
- 与阿片类药物相关的死亡人数在安大略省北部的萨德伯里等社区明显高于省级平均水平.
- 监督消费服务 (SCS) 是为了为使用毒品的人 (PWUD) 提供安全环境并减轻过量使用风险而实施的.
研究的目的:
- 探索客户对萨德伯里首个SCS的体验,以评估其好处并确定需要改进的领域.
- 通过向PWUD和当地社区证明其价值来评估SCS的可持续性.
主要方法:
- 这是一项质量研究,结合了调查,与20名客户进行半结构化访谈以及管理站点利用数据 (2022年9月至2023年8月).
- 定性数据的代主题分析,以确定共同的主题和客户建议.
- 分析行政数据以追踪服务采用和使用趋势.
主要成果:
- 自开工以来,SCS利用率呈现稳定的增长.
- 客户报告说,SCS对于预防过量服用至关重要,提供安全的消费空间,减少公共药物使用,可能减少耻辱感.
- 确定的挑战包括阻碍利用的运营政策;改善建议包括增加吸入服务,搬迁现场和延长工作时间.
结论:
- 萨德伯里的SCS因其减少危害功能和积极的社区影响而受到客户的重视.
- 为优化北方和农村环境的SCS有效性,客户为服务增强提供客户推的建议至关重要.
- 证明客户利益和解决运营挑战是确保减少危害服务的长期可持续性的关键.
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