在工作场所测量数字化转型压力 - - 开发和验证数字化转型压力表
Ewa Makowska-Tłomak1,2, Sylwia Bedyńska3, Kinga Skorupska2
1Faculty of Psychology, Institute of Psychology, SWPS University of Social Sciences and Humanities, Warsaw, Poland.
PloS one
|October 18, 2023
概括
数字化转型 (DT) 可以增加员工的压力,特别是在快速信息和通信技术 (ICT) 实施期间. 一个新的尺度,数字化转型压力表 (DTSS),有效地衡量了这种特定的工作场所压力.
科学领域:
- 组织心理学 组织心理学
- 人与计算机的交互
- 职业健康 职业健康 职业健康
背景情况:
- 数字化转型 (DT) 为组织带来了好处,但也会给员工带来压力,尤其是在信息和通信技术 (ICT) 快速实施期间.
- 随着COVID-19的流行,远程工作的DT加速了,这可能会加剧员工的压力.
- 在一般的工作场所压力和特定形式:数字化转型压力 (DTS) 之间进行区分.
研究的目的:
- 开发和验证一个自我报告尺度,数字化转型压力尺度 (DTSS),用于测量与DT相关的员工压力.
- 为了评估DTSS的心理特征在增加的DT和COVID-19大流行的背景下.
主要方法:
- 数字化转型压力表 (DTSS) 的开发.
- 通过两项研究 (N=229在2020年,N=558在2021年) 通过可靠性,因数有效性,物件响应理论 (IRT) 和融合有效性分析进行心理测量验证.
- 探索DTS相关性,包括一般压力,ICT技能,正在进行的DT项目和流行病影响.
主要成果:
- 在这两项研究中,DTSS表现出良好的可靠性 (Cronbach's Alpha ≈ .90) 和单维因数有效性.
- IRT分析证实了商品难度和歧视.
- DTS与一般压力有适度的相关性,并因正在进行的DT项目和高流行病影响而升高,即使在具有高ICT技能的员工中也是如此.
结论:
- DTSS是测量数字转换应激 (DTS) 的可靠和有效仪器.
- DTS是一种独特的职场压力形式,受到ICT快速实施,时间压力和不确定性的影响.
- 这些发现强调了在经历数字化转型的组织中测量和抵消DTS的策略的必要性,尤其是在COVID-19流行病等危机环境中.
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