在养老院背景下进行能力规划的三步框架
Nanne A Dieleman1, Martijn Buitink2, René Bekker3
1Operations Analytics, Vrije Universiteit Amsterdam, Amsterdam, The Netherlands.
Health systems (Basingstoke, England)
|October 20, 2023
概括
本研究介绍了养老院容量规划,提高效率和减少患者等待时间的框架. 它优化了员工的安排,以满足不断变化的护理需求,而不会超过资源.
科学领域:
- 医疗保健管理的管理
- 运营研究 运营研究
- 老年人护理 医疗老年人护理
背景情况:
- 养老院在平衡以客户为中心的护理与资源限制方面面临挑战.
- 有效的容量规划对于运营效率和患者福祉至关重要.
研究的目的:
- 提出一个三阶段的概念框架,用于结构化养老院的护理相关能力规划.
- 优化以客户为中心的护理服务,而不超过可用容量.
主要方法:
- 开发了一个容量规划的概念框架.
- 集成了一个混合整数线性编程 (MILP) 模型用于轮班安排.
- 使用基因算法 (GA) 进行任务安排.
主要成果:
- 与目前的情况相比,拟议的框架显著提高了效率,并减少了等待时间.
- 证明了在保持容量限制的同时实现最小等待时间的能力.
- 有效管理波动的日常护理需求.
结论:
- 概念框架提供了一个实用的方法来组织在养老院的护理.
- 综合调度模型 (MILP和GA) 提高了运营绩效.
- 在护理质量,容量利用和患者满意度之间取得了平衡.
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