成功或失败的非正式途径? 在丹麦两家医院对视频咨询培训和实施进行比较案例研究的调查结果
Susanne Eriksen1, Anne Marie Dahler2, Christine Øye3
1Faculty of Health and Social Science, Western Norway University of Applied Sciences, Bjørnsonsgate 45, 5528, Haugesund, Norway. susanne.eriksen@hvl.no.
BMC health services research
|October 21, 2023
概括
非正式的工作场所学习和将视频咨询适应专业判断是医疗保健专业人员有效使用数字技能的关键. 单独的正式培训不足以成功实施远程医疗.
科学领域:
- 医疗保健技术 医疗保健技术 医疗保健技术
- 数字健康实施数字健康实施.
- 在医疗保健中的职场学习
背景情况:
- 评估丹麦医院的远程医疗培训干预措施.
- 旨在通过加强协作和效率来改善服务提供.
- 调查影响实践中采用视频咨询的因素.
研究的目的:
- 确定使工作场所学习数字技能成为可能的上下文因素.
- 了解医疗保健专业人员如何获得和利用视频咨询的新技能.
- 检查工作场所实践中视频咨询的常规化情况.
主要方法:
- 使用现实的评估原则进行定性案例研究.
- 交叉案例比较以改进程序理论.
- 通过观察,文档分析,采访和重点小组收集数据.
主要成果:
- 非正式的学习和专业的判断适应促进技能的获取和规范化.
- 不同的实施方法导致了不同的技能和使用结果.
- 经理对员工判断的反应能力对工作流集成产生了积极的影响.
结论:
- 正式培训是不够的;非正式学习和现场支持对于视频咨询技能至关重要.
- 成功的采用需要调整工作流程以适应医疗保健专业人员的专业知识和患者护理问题.
- 持续的后续和支持可以提高对视频咨询的信心.
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