在COVID-19大流行期间探索医疗保健部门的运营和技术变化
Suhail Muzaik1, Nadia Davoody1
1Health Informatics Centre, Department of Learning, Informatics, Management, and Ethics, Karolinska Institute, Tomtebodavägen 18A, 171 77 Solna, Sweden.
Studies in health technology and informatics
|October 23, 2023
概括
COVID-19大流行加速了瑞典医疗保健的数字化,改善了服务和危机管理. 然而,注意到了一些访问和支持的限制.
科学领域:
- 医疗保健管理的管理
- 数字化健康转型
- 公共卫生政策 公共卫生政策
背景情况:
- COVID-19大流行严重影响了全球医疗保健运营和数字服务利用.
- 瑞典的医疗保健行业经历了专业人士和消费者数字服务的运营和技术转变.
- 评估这些变化对于理解医疗数字化中的流行病引起的适应至关重要.
研究的目的:
- 在COVID-19大流行期间调查瑞典数字医疗保健服务的运营和技术变化.
- 从瑞典医疗保健人员的角度来评估这些变化.
- 确定对数字卫生服务的积极和负面影响.
主要方法:
- 一项使用自我评估调查的定性研究.
- 该调查基于国家卫生服务数字成熟度评估框架.
- 有目的的抽样选择了30名受访者,其中11人完成了调查.
主要成果:
- 积极的变化包括加速数字化,简化采购和新的危机管理团队.
- 在数字服务产品,工具有效性,效率和技术支持方面有所改善.
- 负面影响包括限制服务访问,减少技术支持,以及对非必需项目的重新优先考虑.
结论:
- 疫情催化了瑞典医疗保健系统内的重大数字进步.
- 虽然整体数字化和服务效率有所提高,但在访问和支持方面的挑战需要注意.
- 未来的战略应该解决这些局限性,以确保公平和强大的数字医疗保健.
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