档案工作中的情感反应
Cheryl Regehr1, Wendy Duff2, Jessica Ho2
1Factor-Inwentash Faculty of Social Work, University of Toronto, Toronto, Canada.
Archival science
|October 24, 2023
概括
档案工作涉及到超越创伤记录的复杂情感经历. 了解工作场所互动和组织因素对于支持档案师至关重要.
科学领域:
- 档案科学 档案科学
- 心理学 心理学 心理学
- 组织行为 组织行为
背景情况:
- 之前的研究重点是创伤记录和捐赠者相互作用.
- 档案工作的情感影响需要更深入的调查.
研究的目的:
- 探索档案工作者的多方面的情感经历.
- 在档案环境中识别导致情绪反应的因素.
主要方法:
- 采用的日记研究方法.
- 在四个月的时间里,有15名档案师参加了这次活动.
主要成果:
- 各种各样的事件和经历引发了各种各样的情绪反应.
- 这些因素包括个人特征,工作场所互动,情绪需求,领导力和组织气候.
- 交互因素是遇到具有挑战性的档案内容的基础.
结论:
- 档案工作的情感景观是由组织和人际关系动态所塑造的.
- 档案组织必须培养支持的文化,并承认与工作相关的挑战.
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