通过重新设计医院运营中的组织来优化
Windi Winasti1,2, Hubert Berden1,2, Frits van Merode3,4
1IQ Healthcare, Radboudumc, 6525 EP Nijmegen, The Netherlands.
Entropy (Basel, Switzerland)
|October 28, 2023
概括
使用信息处理重新设计医院可以最大限度地减少需求的不确定性. 最佳的协调策略涉及去中心化决策与集中式信息系统,以实现高效的医疗保健运作.
科学领域:
- 医疗保健管理的管理
- 运营研究 运营研究
- 组织设计 组织设计
背景情况:
- 变化的患者需求和不确定的吞吐时间需要医疗保健系统的快速响应.
- 现有的医院结构可能无法充分应对动态医疗环境的挑战.
- 有效的组织重新设计需要定量方法来管理信息处理和决策.
研究的目的:
- 通过信息处理镜头开发和应用定量方法来指导医院重新设计.
- 通过尽量减少需求和决策不确定性来优化医疗保健系统设计.
- 通过改善协调和资源分配,提高围产科护理系统的效率.
主要方法:
- 利用信息处理方法来模拟医院重新设计的挑战.
- 应用投资组合优化技术来分析部门结构和需求不确定性.
- 实施有效的工作负载协调和护士重新分配策略,以相关性视角和理论为基础.
主要成果:
- 聚类单元设计被认为是有效的,以尽量减少围产科护理系统内的需求不确定性.
- 经营层面的分散决策,在集中信息系统的支持下,将不确定性降到最低.
- 实时决策速度与系统内的信息聚合水平直接相关.
结论:
- 结合相关性观点和理论的定量方法为医疗保健中的组织重新设计提供了一个框架.
- 决策权威和信息系统的战略布局对于管理不确定性和改善响应时间至关重要.
- 该研究提供了一种实用,数据驱动的方法,以提高复杂的医疗保健系统的弹性和效率.
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