倾听是为了弥合社会的分歧.
Erik Santoro1, Hazel Rose Markus2
1Columbia Business School, Columbia University, NY, USA.
Current opinion in psychology
|October 28, 2023
概括
积极倾听可以通过改善群体间的态度和给予尊重来弥合社会分歧. 研究探讨了它的机制,局限性和减少偏见和刻板印象的干预措施.
科学领域:
- 社会心理学 社会心理学
- 沟通研究 沟通研究
- 社会学 社会学 社会学
背景情况:
- 美国的社会分裂在政治,种族和性别方面持续存在.
- 倾听越来越多地被认为是缓解社会分裂的文化实践.
- 现有证据表明,倾听可以改善群体间的关系.
研究的目的:
- 审查有关倾听在弥合社会分歧中的作用的文献.
- 检查听力效应的机制和边界条件.
- 探索潜在的负面后果和目前促进倾听的干预措施.
主要方法:
- 文学评论综合了关于倾听和群体间关系的经验证据.
- 分析机制,包括改善外群情绪和地位.
- 检查边界条件和倾听反射的可能性.
主要成果:
- 倾听可以增强外部群体的情绪,并赋予地位/尊重.
- 考虑了倾听干预的潜在负面影响和局限性.
- 审查了旨在改善社会各层次的倾听技能的各种干预措施.
结论:
- 倾听提供了一种有希望的途径,可以扩散刻板印象,改善群体间环境中的态度.
- 需要进一步的研究来理解和优化倾听干预措施.
- 倾听的文化意义支持其减少社会分裂的潜力.
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