实施标准化验收说明,以改善医院间转移期间的沟通:一项前性队列研究
Stephanie Mueller1,2, Maria Murray3, Eric Goralnick2,4
1Department of Medicine, Division of General Internal Medicine, Brigham and Women's Hospital, Boston, Massachusetts, USA smueller1@bwh.harvard.edu.
BMJ open quality
|October 29, 2023
概括
实施标准化的接受说明显著减少了医疗错误和医院间转移 (IHT) 期间的通信故障. 这种沟通改进提高了医院转移后的患者护理和安全.
科学领域:
- 医疗保健的沟通 医疗保健的沟通
- 患者安全 患者安全
- 医疗信息学医学信息学
背景情况:
- 医院间转移 (IHT) 由于通信错误和信息缺口而带来风险.
- 有效的沟通对于在护理过渡期间的患者安全至关重要.
研究的目的:
- 设计和实施标准化的接受说明,以改善医疗服务转移期间的通信.
- 评估这种干预对患者结果的影响.
主要方法:
- 一项前性干预队列研究在一家792张床位的第三级护理医院进行.
- 开发了一个标准化的接受说明模板,并嵌入到电子健康记录中.
- 临床医生报告的医疗错误和沟通失败在干预前后被评估.
主要成果:
- 在实施后,临床医生报告的医疗错误减少了27% (aOR 0.73).
- 调整后的分析显示,通信故障 (aOR 0.88) 和快速响应/ICU转移 (aOR 0.57) 的几率较低.
- 接受备忘录文档在存在 (aOR 2.30) 和及时性方面得到了改善.
结论:
- 实施标准化的接受说明改善了文档,减少了医疗错误和通信故障.
- 在医院间转移期间加强沟通可以带来更好的患者结果.
- 这种干预表明了标准化沟通工具在医疗保健环境中的价值.
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