在正式的沟通环境中,从韩语发言中感知到人格的声学相关性
Jieun Song1, Minjeong Kim2, Jaehan Park3,4
1School of Digital Humanities and Computational Social Sciences, Korea Advanced Institute of Science and Technology, Daejeon, South Korea.
PloS one
|October 31, 2023
概括
声学语音特征与韩国客户服务员工的感知人格有关. 对于女性来说,语音质量和形式分散影响了对良心,神经,外向和开放的判断,反映了文化刻板印象.
科学领域:
- 语音科学 语言科学
- 心理学 心理学 心理学
- 社会语言学 社会语言学
背景情况:
- 之前的研究探讨了在各种情况下的声音个性印象.
- 本研究调查了在正式的韩国客户服务环境中对这些印象的研究,考虑了礼貌和登记.
- 它将之前的工作扩展到一个独特的社会文化和语言环境.
研究的目的:
- 在韩国客户服务员工的自发言语中识别人格认知的声学相关性.
- 检查语音质量,全球声学和细分属性如何与五大个性特征感知有关.
- 在这个职业背景下,探索性别特异性对人格判断的声学影响.
主要方法:
- 开发了一种方法,从角色扮演的客户服务员工中引起自发的言语.
- 使用主要组件分析分析了声学特性,包括语音质量,全球声学和细分特征.
- 根据听众评估语音样本的五大特征收集人格评分.
主要成果:
- 复制了一些关于声音与人格联系的现有发现.
- 确定了特定的声学变量,独特地预测女性演讲者的个性判断.
- 更模态的语音质量与女性更高的认知良心和神经性相关.
- 较少分散的形式,表明体型更大,与女性更高的外向感和开放性相关.
结论:
- 语音中的声学线索可以表明人格的感知,受韩国性别和职业特定刻板印象的影响.
- 调查结果提供了关于从正式的,礼貌的注册表中从声音中形成人格印象的见解.
- 结果可以为开发和评估合成声音提供信息,用于诸如语音助理等应用程序.
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