虚拟团队中的协作行为趋同:外部危机的作用和对绩效的影响
Tobias Blay1, Fabian Jintae Froese1, Vasyl Taras2
1Department of Business Administration, Faculty of Business and Economics, University of Goettingen.
The Journal of applied psychology
|November 2, 2023
概括
虚拟团队 (VT) 成员
科学领域:
- 组织心理学 组织心理学
- 团队动力学 团队动力学
- 虚拟合作 虚拟协作
背景情况:
- 组织越来越多地利用虚拟团队 (VTs).
- 在VT成员之间有效的协作对于成功至关重要.
- 了解在VTs中的协作行为动态是必不可少的.
研究的目的:
- 调查虚拟实验中的协作行为趋同,从而达成共识.
- 检查协作行为共识和VT绩效之间的关系.
- 探索外部危机,特别是COVID-19方面对这一共识的影响.
主要方法:
- 利用基于开放系统理论的现象驱动方法.
- 采用集团流程框架进行多层次分析 (时间,个人,团队层面).
- 在703个VTs中调查了3,506名参与者.
主要成果:
- 虚拟技术成员的协作行为往往会随着时间的推移趋同,形成共识.
- 一个动态的COVID-19健康威胁对协作行为共识产生了负面影响.
- 协作行为共识与VT绩效有积极的关系,特别是在最初协作较低的团队中.
结论:
- 协作行为共识在VTs中出现,并影响性能.
- 像COVID-19流行病这样的外部危机可能会破坏这种共识.
- 促进协作共识对于技术培训的有效性至关重要,特别是在具有挑战性的环境中.
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