"一个友好的提醒" - - 改善一个肺部研究员的门诊连续性诊所的工作流程和效率
Alan Hyslop1, Roberto Swazo2, Joseph P Smith1
1Division of Pulmonary, Critical Care, Sleep and Occupational Medicine; Indiana University School of Medicine, Indianapolis, IN, United States of America.
Heart & lung : the journal of critical care
|November 5, 2023
概括
电子病历 (EMR) 收件箱任务周转时间为研究员平均33天. 每两周一次的电子提醒将其减少到19天,改善了40%.
科学领域:
- 医疗信息学医学信息学
- 医疗保健管理的管理
- 医生教育 医生教育
背景情况:
- 门诊诊所为医疗保健提供者生成众多电子病历 (EMR) 收件箱任务.
- 对于EMR收件箱任务的标准基线消息周转时间 (MTT) 和电子提醒的影响尚不清楚.
研究的目的:
- 在奖学员中建立EMR收件箱任务的基准MTT.
- 评估标准化的EMR工作流教育和每两周一次的电子提醒在减少MTT方面的有效性.
主要方法:
- 在一个学术肺部诊所进行了一项前性,非随机,交叉试点研究.
- 16名研究员参加了这次活动,其中包括标准化的EMR教育和每两周一次的电子日历提醒.
- 在干预期之前和之后测量了消息数据和MTT.
主要成果:
- 总共分析了2554条消息,其中结果笔记是最常见的类型 (59.16%).
- 整体MTT下降了40%,从干预前的33天降至干预后的19天.
- 在整个研究人员队列中观察到这种减少.
结论:
- 在大型学术中心的奖学金实习生中,EMR收件箱任务的平均MTT约为2.5周.
- 实施标准化的EMR培训和电子提醒显著改善了学员的任务周转时间.
- 这些发现表明,其他机构应该评估其EMR篮子管理实践,并考虑采取类似的干预措施.
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